Experience

Rafael Fontenele

Toronto, Ontario, Canada

Summary

Self-motivated and feedback-driven UI/UX Designer with a postgraduate certificate in Digital Media Communication and Marketing and over 3 years of experience and the capability to create outstanding user experiences through Design Thinking, UX Research and Ideation methods.

Skilled in UI and UX design, Accessible Design (WCAG), Service Design, Product Design, and Project Coordinating.

Experience

Administrative Assistant | Toronto Business College

June 2023 - Present, Toronto, ON

  • Supporting comprehensive marketing and administrative operations, including content creation, event coordination, document preparation, and automated process management using Microsoft OneDrive and SharePoint.

UI/UX Designer | Banzi Design Studio

June 2022 - February 2024, Rio de Janeiro, RJ

  • Effectively communicated with clients and team, using Zoom, Slack, and design tools like Figma, Adobe XD, and Sketch to create and manage UI/UX designs aligned with client goals. Demonstrated strong organizational skills, adapted quickly to client briefs, collaborated closely for iterative improvements, and applied industry best practices, ensuring high-quality, customer-focused designs within project deadlines and budgets.

UI/UX (Volunteer) | HypeDocs

January 2023 - July 2023, Toronto, ON

  • Led strategic design decisions and implemented accessible designs using Figma and its plugins, resulting in user-friendly experiences. Designed and prototyped ideas across low to high fidelity in a cross-functional team, while also developing and implementing a cohesive design system. Actively contributed to defining the product design strategy, assisting the CEO in pivoting the company from B2C to B2B through UX research best practices.

Product Designer | UI/UX Designer | RL Design

February 2021 - June 2023, Remote, Brazil

  • Led comprehensive UX research and strategy, applying user interviews, surveys, and analytics tools to deeply understand user needs, while utilizing Usability Heuristics and conducting extensive usability testing to optimize UI effectiveness and ensure design consistency across platforms and devices.